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Nest doorbell camera and Pixel 7

BBinkerd
Community Member

This was working until the last two weeks. 

I've had a Nest Doorbell camera installed for a few years now. Recently I upgraded my phone to a Pixel 7 Pro. In the last two weeks, I've had no doorbell sound from the doorbell. Neither has my wife, but she's running a Samsung phone. I've been searching for days now and going through everything suggested. I can find absolutely no settings in either the Home app or the Nest app with a label of "Doorbell". This gets real annoying as when the doorbell is pressed, I get a ding as if it were incoming text message, Gmail, soccer score or anything else. The doorbell does put a notification on the phone indicating the doorbell has been pressed, but since I may not hear a generic notification tone, I've been missing people at the door all too often.

What can I do to hear the doorbell? This is getting very troublesome.

1 REPLY 1

Lance_L
Community Specialist
Community Specialist

Hi BBinkerd,

 

I’m sorry to hear you’re having trouble with this. No worries; let’s check this out.

 

While we don't support changing the notification sounds for your Pixel phone, we can point you in the right direction. Our friends at the Google Pixel Community are the perfect folks to help you with it.

 

Best,

Lance