I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, JillG.
Thanks for reaching out here in the Community. We hear you and we wanted to check our options to assist you with this. Just fill up this form and provide all the information needed. Let us know your update here.
I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.
Thanks for your help, @JillG and Emerson.