Nest doorbell cover is delaminating

[kireol]

I've had this doorbell up for less than 1 year, and the delamination is terrible.

[JillG]

Hi @kireol 

You should contact support if the device is still under warranty. They'd best be able to help.

Contact Us - Google Nest Help 

[EmersonB]

Hi everyone,

I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, JillG.

Thanks,

Emerson

[Kokkie81]

I've the same problem. But now also my lens felt off and can't find it anymore. Is there anything we can do about this. Maybe order a new lens or something?

[EmersonB]

Hello Kokkie81,

Thanks for reaching out here in the Community. We hear you and we wanted to check our options to assist you with this. Just fill up this form and provide all the information needed. Let us know your update here.
 
Regards,
Emerson

[Kokkie81]

I've filled in the form yesterday. So please let me know what you need more from me.

[Jenelyn_O]

Hey Kokkie81,

I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.

Thanks for your help, @JillG and Emerson.

Best,

Jenelyn