03-24-2022 05:57 PM
Hello,
After only a few years our Nest Doorbell (Hello) has started peeling and cracking with no sun exposure and no wind / rain. It’s like they designed them to fail. When I called tech support they said I was out of luck for a replacement, and they would not even consider a discount on a new one. Geez. What a lousy company. Google is worth almost $2 trillion and they are screwing customers like this. Wow, cannot stand behind your product?
03-25-2022 08:19 AM
Hey there,
Thank you for your patience. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.
Best Regards,
Brad.