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Nest doorbell + google mesh

Kdj
Community Member

Ever since I installed the Google mesh network, I no longer get messages on my hubs when there's someone at the door (Nest doorbell battery). I see similar posts on this group about this, but no solution so far. Does anyone have anything to share as info?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I'm terribly sorry to hear that you're having this issue, I understand how upsetting this could be, but I'm happy to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first try to Restart it. 

Best Regards, 
Brad

aatienza
Community Specialist
Community Specialist

Hey Kdj,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Kdj,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie