Nest doorbell offline: battery issue

[alexmunoz1980]

Nest doorbell not activating.   Says device is off line due to battery issue. The device is less than two months old.  Also will no longer activate door bell

[MplsCustomer · Accepted solution]

@alexmunoz1980 

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.