Nest doorbell suddenly went offline

[hbalas]

Our Gen 1 wired doorbell suddenly went offline a few days ago and I can't find any support to get it working again. I've tried the troubleshooting suggestions and still have had no luck. Any help, or a number to contact the Nest team, would be appreciated.

[MplsCustomer]

@hbalas 

To contact Support, you can use the link and instructions in this post.  (Google Nest does not publish a Support phone number; you have to use the link to get a callback.)

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[EmersonB]

Hey folks,

@hbalas, thanks for reaching out here in the Community. How's it going? Were you able to reach our support team with the link shared above? In case you haven't reached them, we can assist you here in this channel. You may also share the steps you've done to troubleshoot it so that we can check our options here.

I appreciate the help, MplsCustomer.

Regards,

Emerson