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Nest doorbell

Kayseeyah
Community Member

My nest doorbell when someone ring my doorbell it doesn’t show who’s at my door 

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

Hi Kayseeyah,  A few questions:  

Do you have the old Gen 1 (NEST HELLO) doorbell or the new NEST DOORBELL (Battery)?  

Are you using the NEST app or the Google Home app?

Are you on iPhone or something else?

Did this problem just start?  Was it working before?

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

P.S Thanks for your help, @EmptyNester!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.