10-02-2021 07:31 AM
Installed the Nest wired doorbell, wired as per the video installation.. Camera and indication at the door works fine. the indoor chime does not. I have ~20vac on one side of the transformer that goes to the nest but only 0.7vac at the chime. is the transformer messed up?
10-07-2021 02:54 PM
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.
10-12-2021 01:25 PM
Just checking in to see if you still needed help with this issue. Please let me know!
10-14-2021 11:07 AM
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.