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Nest doorbell

Ben_hickman
Community Member

My wired doorbell camera is stuck in a negative hue. Like the colors are inverted to white, blue and black. Any ideas how to fix? 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hmmm, this sounds like a broken camera to me.   If you have cycled the power and it is still doing it then I think you need to open a support ticket with the folks at Google.  This is just a user forum website and I don't recall seeing that as a known issue with a solution that anyone has spoken about here.

Here is the link

https://support.google.com/googlenest/gethelp

 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad

 

Thanks for your help, EmptyNester!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad