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Nest doorbell

JenZ
Community Member

My nest doorbell fell while it was charging and now has a scratch right in the center. Is there any replacements for the lens? 

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Unfortunately, do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience. If your device is still under warranty, please fill out this form and a higher tier of support will reach out to you with next steps. 

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Thanks for the help here, Brad.

 

Best,

JT