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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15720 Views
  • 0 replies
  • 6 kudos

Nest Outdoor IQ Fail, and Nest Customer Service

Hello HelloI purchased Nest Indoor and Outdoor IQ cameras in Jan 2020. I was impressed. Loved the quality. Loved the iOS app. All good. Happy, even though the outdoor was several hundred pounds.I followed up with Nest Thermostat (3rd Gen) and Nest Pr...

Skoogs by Community Member
  • 988 Views
  • 6 replies
  • 0 kudos

Nest cam charging problems

 Having had two nest cams for a couple of months with no problems charging them, suddenly the original charging cable that came with them stopped working. I bought a new charging cable, which powered up the battery of one of them as expected. But the...

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Mvmcgraw by Community Member
  • 713 Views
  • 3 replies
  • 0 kudos

Resolved! Initial setup goes nowhere

I just purchased a brand new Nest Doorbell (battery), plugged the USB in and scanned the qr code per the instructions. The Google Home app returns to the main screen without any further setup and my new device is never registered.The blue light is pu...

jedimasta by Community Member
  • 1446 Views
  • 6 replies
  • 0 kudos

How to setup Nest battery camera without the QR code

HelloI have managed to misplace the QR code for the camera and am trying to setup using the Setup Code on the device. I have followed the advice in this post (e.g. reset the camera) but I keep getting a 'Wrong setup code' error. I have triple checked...

james53 by Community Member
  • 881 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Not connecting to Google after Reset

I recently changed routers and as a result my WIFI name and password had changed. So i factory reset the Doorbell in order to set it up again on the new WIFI. It seems to connect to the new WIFI alright but gets to the finishing up stage and comes up...

Nest Doorbell Battery won't factory reset

My doorbell and working fine, but then a couple days after a power outage, I noticed the camera was offline and couldn't reconnect even though battery was over 70% and it was hardwired to the electrical. I tried rebooting the doorbell as well as my i...

EazyE by Community Member
  • 1556 Views
  • 3 replies
  • 0 kudos
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