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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 770 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16618 Views
  • 0 replies
  • 7 kudos

Camera/Floodlight won’t finish setup

I have a camera/floodlight that worked fine until I changed routers. It went offline and when I try to set it up again I get to turning the power on - the floodlight comes on and the little light is immediately green instead of flashing white / blue....

Underdog by • Community Member
  • 1257 Views
  • 7 replies
  • 0 kudos

Facial Recognition is AWFUL

Facial recognition puts 2 and 3 different people's faces into "my" file and will not let me add them as new people. Even if i have both of us stand in front of the camera at the same time, it says both of us are me. Can you PLEASE come up with a way ...

Sam101 by • Community Member
  • 375 Views
  • 0 replies
  • 0 kudos

Camera will not charge

The camera will not charge. Other Nest cameras charge ok so it is not the charger. The camera will also not reset. It shows 4 percent charge but the green light does not come on when mounted.

Alexa and Nest

Can anyone tell me if my new Nest battery doorbell can ring/sound a chime on my Alexa echo dot (4th generation?) The round device that you talk to. I believe there is compatibility with the Amazon video portal but I'm just after a chime when the door...

Jeresoph by • Community Member
  • 654 Views
  • 3 replies
  • 0 kudos

Find setup code for installed camera

I seem to have to set up my camera quite often, sometimes the app just forgets other times support tells me to remove and add or I need to change the members of household. My outside camera is fixed outside my house and needs leaders to reach. There ...

benshepley by • Community Member
  • 1146 Views
  • 4 replies
  • 0 kudos

Nest doorbell (wired) replacement parts

Where can I get replacement parts for my nest doorbell? Contractor broke the mounting bracket while replacing my front door, and I can't find a place to buy a new one.Thanks

ajmarks by • Community Member
  • 2084 Views
  • 3 replies
  • 0 kudos

Camera registered to Prior Owner

I recently bought a house that came with a Nest Outdoor security cam installed. I tried to set it up but it says it’s still registered to the prior owner. I reached out to the owner who let me know they’d deleted the Nest and Google Home apps, but I ...

harriss30 by • Community Member
  • 1349 Views
  • 6 replies
  • 0 kudos
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