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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15703 Views
  • 0 replies
  • 6 kudos

Nest Cam - Wired Indoor

Had to reset router and changed back to original password for router. Cameras will not connect to either the Netgear router or my cable modem/router. Goes through most of the set up, then when it says "finishing up", 10 seconds later it says "somethi...

jhnatsch by • Community Member
  • 313 Views
  • 0 replies
  • 0 kudos

I need a replacement part for the Nest doorbell mount

Hi, I cannot find where I can buy a replacement metallic backplate for the mounting of my doorbell. The old mount fell off the wall and scratched the camera lens, we bought a mount that connects to the door now, but it keeps saying its unmounted. I t...

aronmb23 by • Community Member
  • 722 Views
  • 3 replies
  • 0 kudos

Nest Camera Volume

The volume on my wife’s android is super low when people at the door are talking. They can hear her fine, but she can barely hear them. I have an iOS device and do not have that problem.

ScottyM by • Community Member
  • 1118 Views
  • 7 replies
  • 0 kudos

Can not mount mi Google doorbell

Hello, i have a problem trying to mount my Google doorbell. the mounting pieces attached to the wall are fine, but when i try to attache the doorbell to the metal socket you dont hear the click when it is locked. I have been checking and the round pi...

Nest camera not turning on

I’ve had my camera for a year now and it has had issues on and off.Recently it just turned off and went offline. I went through the troubleshooting through google and they have told me it was a faulty camera. since then management has yet to get back...

No History after 3 hours?!?

I just realized that you have to pay to see more than 3 hours of video. Someone stole my package while I was sleeping so my camera was useless. It will also be useless when Im at work as I am in the healthcare industry and cant stop in the middle of ...

evillegurl by • Community Member
  • 1151 Views
  • 4 replies
  • 0 kudos

Cameras

Recently I had my wifi off. But when I went to get it back on, they made me start new. Now my cameras do not because they are logged onto an account I can not get into Is there anyway to reset or reprogram the cameras to the new wifi?

Nest Camera Familiar Face Need

One of the most requested feature improvements appear to be concerning the Familiar Face feature. I see thousands of people wanting to be able to turn-off notifications for people in their face data. Regretfully, I see NO response from Google/Nest ab...

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