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Nest home screen just loading

Joekidd1
Community Member

Nest home screen just loading can't see my cameras 

2 REPLIES 2

Lance_L
Community Specialist
Community Specialist

Hello Joekidd1,

 

Thanks for posting in our Community. I’m sorry to hear you're having issues with your Nest camera. Let's check it out.

 

Are you using the Nest app on your mobile device or on a computer? If on a mobile device, follow the steps below:

 

  1. Check for any iOS or Android updates.
  2. Uninstall the Nest app, restart your phone, and then reinstall the app.
  3. Test to see if the issue persists.

If you are using a computer, what is the make and model? What is the operating system? What browser are you using? Also, is it a business or personal computer?

 

Keep me posted.

 

Best,

Lance

Lance_L
Community Specialist
Community Specialist

Hi Joekidd1,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you have any questions.

 

Regards,

Lance