Nest indoor camera

[Dano123]

I lost my login information for my Google account and now I’m trying to put my cameras on my new account, but it will not let me type removed from the old account which I do not have access to. What do I do?

[David_K]

If you can't recover access to the account they're linked to, Nest support may have a way to help. If they can help, you will likely need to show proof of purchase.

1. Go to Contact Us - Google Nest Help
2. Select "Camera", type a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step" until you see the contact options.
4. Choose to get a call or call or chat with the team as available in your country.

[Jeff]

Hey Dano123,

I just wanted to jump in real fast to see if you saw davidking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hi again Dano123,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[zoeuvre]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks for your help, @David_K and Jeff. 

Best,

Zoe