Nest indore 2nd Cam Audio Issues

[Ranjitsahu]

We got a nest indore 2nd gen cam , was able to complete the set up quickly. But when i turn on the microphone, the  live stream have lot of unwanted noise and the audio continuesly echoes even though there is no or hardly any noise in the room.. Tried everything but no luck yet. I am not able to add it to the nest app but was able to add to google home. Any suggestions, if this doesnt work unfortunately  i have to return it. 

[MplsCustomer · Accepted solution]

@Ranjitsahu 

If you are watching your camera with your phone while it is in the same room as your camera, feedback could be causing the noise and echo you are hearing.

Your camera cannot be added to the Google Nest app. Google Nest decided that its newer cameras and doorbells would work only in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

However, Google Nest does have a beta version of https://home.google.com where live stream of ALL cameras can be viewed. Some of us are hoping they add access to history and make it work like the home.nest.com website.

Google Nest has also announced a limited Public Preview of an upgraded Google Home app:

https://www.googlenestcommunity.com/t5/Blog/Request-an-invite-to-try-the-new-Google-Home-app-in-Publ...

[Brad]

Hi there, 

Thank you for your help, @MplsCustomer.

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. 

Best regards, 

Brad

[janthadeus]

Hi folks,

Checking in to see if you have further concerns about your Nest Camera Indoor (2nd gen, wired). Feel free to update this thread, and we're happy to assist you further.

I appreciate your help, MplsCustomer and Brad.

Thanks,

JT

[janthadeus]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT