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Nest inside camera Second Gen

Mike61
Community Member

I have 3 nest cameras that work on my I phone nest app.

I am trying to add another camera to my home space so I can see all 4 at once.

I have an inside second Gen wired camera.

it will not connect to my nest app.

I can see it on Google home, but not on my best app.

I did note somewhere that the lasted camera don’t work on the nest app, even though I have paid £100 for the 60 day review 

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@Mike61 

Google Nest decided that the new Google Nest cameras and doorbells released starting in Sept. 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

Thank you for your reply, do you know if it is possible to run the google home app to get the same features

Take Care 

@Mike61 

The Google Home app is missing some of the features present in the Google Nest app.

Fr33lancr
Community Member

Mike61, what the answer is you are looking for is a straight up "NO" and "some of the features" means you can view the live feed, oh and the recorded history from you "new" camera is complete garbage.  Good luck with trying to get Google to fix anything.  They'll just leave it and wait for you to go away.

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

 

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. 

 

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Mike61 I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer and Brad.
 
Thanks,
Emerson 

EmersonB
Community Specialist
Community Specialist

Hey Mike61,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 
Regards,
Emerson