Nest legacy products will no longer connect to wifi

[Wee]

A few days ago my Nest legacy products like Nest Hello, Nest Cam IQ and Nest Connect will no longer connect to wifi after being connected to wifi for 5+ years. 

I've tried resetting Nest app, deleting and resetting up the products. 

The app fails every time to connect the devices to wifi or it sets them up and then about 5 min after connection they show up in the Nest app and Home app as "not connected"

I'm running 3 Google Wifi routers all hard wired to ATT Fiber and pulling 800mbps up & down. 

Why does Google constantly break things with firmware and software updates. 

[EmptyNester]

This is something that I'm pretty sure you need to speak with a Google Nest Tech on the phone.  Here is the link to open and support ticket and there will be an option to start a phone call.  I believe they are there 24/7.

https://support.google.com/googlenest/gethelp

Good luck and please return here and let us know how this turned out.  It might help other folks running into the same or similar problem

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Thank you for your help, @EmptyNester.

Please let us know if you have any further questions or concerns. 

Best regards, 

Brad

[AbigailF]

Hey folks,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Thanks, 
Abi

[AbigailF]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Cheers,
Abi