Nest migration

[Bobbyyoung]

I tried to migrate my account and now I can't find anything on the nest app it doesn't show any videos and I have three cameras

[S3bryan]

Trying to help but need more insight.  You migrated from a nest account to google and now nothing?  
Please elaborate 

[EmptyNester]

Yes, please expand your description.  Are you able to see the cameras listed in the app? Are you able to view LIVE video and it just doesn't show recorded clips?

Also, try logging out of the app and re-logging back in.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

Thanks for your help, EmptyNester

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.