Nest wired camera replaced by Google battery camera

[SRJCarter]

Hi,

My older nest wired cam has stopped working so I have replaced it with a new nest outdoor battery cam. I want to use the new camera wired in so have used the old USB C cable for the old camera. I have purchased an adapter that has female usb c and female usb a on it. I have plugged the existing power wire into the female usb c and the lead that came with the new camera into the usb a female port. When connected I got a constant picture stream indicating the unit was powered (if on battery it would be in rest mode until it spotted activity). Now only 5 days on the camera has run out of battery so is obviously not receiving power through the wire , infact it seems the battery is being drained to provide the constantly on view. 

Any thoughts on why my setup is not working please??? 

[MplsCustomer · Accepted solution]

@SRJCarter 

To wire the new battery camera, you need to use one of the two optional power cables designed for the battery camera: https://store.google.com/product/nest_cam_weatherproof_cable?hl=en-US

We've had the battery camera for 20 months, plugged in with the 10-meter optional power cable. It is always "Live" and charged, and if we check Settings | Battery it shows as "Plugged in" with an infinity symbol.

I really doubt whether the old USB cable for the old outdoor camera (we have 3 of them) has the right specs for the new battery camera.

[Juni]

Hi folks,

Thanks for the help here, MplsCustomer.

SRJCarter, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

You can also check out this link for more information about your Nest Cam outdoor (battery)

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have
 

Thanks,

Juni

[SRJCarter]

• Hi there. Yes I think the answer above is correct. I have re run the correct cable for the new camera and all works well. Thanks all for your assistance. 

[zoeuvre]

Hello SRJCarter, 
 

Happy to hear that! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for your help, @MplsCustomer and Juni. 

All the best,

Zoe