08-10-2022 10:34 AM
Long time Apple IOS user here. I just switched over to Android on a Galaxy S22 Ultra and Galaxy Watch 4 running Wear OS just to try it. I am extremely disappointed to see that Android doesn't have the nice features that Apple does for the Nest Doorbell cam considering that Google owns Nest and Android you would think the experience would be better on their own platform. Whenever I got a notification on my Apple Watch from Nest Doorbell Cam it would send an image of who was at the door on my watch. On my Android watch I just get a text only notification that someone is there and to open it on my phone. Pretty lame. You should be embarrassed that Apple is providing a better experience for your product than Google\Android, the owner of the product itself.
Answered! Go to the Recommended Answer.
08-28-2022 03:58 PM
I sold all the Android devices I own today and went back to Apple. The Nest app works perfectly with Apple watch, and I get photo notifications and can do quick replies. Working great now! Crazy how much better the experience is for Nest products on an Apple watch compared to Android based products. You can close this case now. I learned my lesson to never use Android products again. Thanks.
08-16-2022 08:59 AM
Hey there,
I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.
If you need anything else, please let me know.
Best regards,
Brad
08-19-2022 09:04 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regard,
Brad
08-19-2022 09:07 AM
I submitted feedback.
08-19-2022 09:47 AM
Thank you for submitting that feedback! It all helps us improve your experience. Have you done any other troubleshooting in the time when you first experienced this image concern?
Best regards,
Brad
08-23-2022 10:42 PM
Hey JasonMP,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
08-23-2022 10:47 PM
Someone made an app to workaround the problem. Would be nice if it worked natively. Maybe it is just a Samsung issue. You guys should let them know their watch is messed up. https://github.com/hugokiehl/android-notification-converter
08-25-2022 03:45 PM
Hey JasonMP,
Nice catch! This will help others having the same concern. Let us know if you have any other questions, we're here to help.
Thanks,
Archie
08-28-2022 03:54 PM
Hi folks,
I appreciate the help here, Brad and Archie.
Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.
Regards,
JT
08-28-2022 03:58 PM
I sold all the Android devices I own today and went back to Apple. The Nest app works perfectly with Apple watch, and I get photo notifications and can do quick replies. Working great now! Crazy how much better the experience is for Nest products on an Apple watch compared to Android based products. You can close this case now. I learned my lesson to never use Android products again. Thanks.
08-28-2022 06:38 PM
Hi JasonMP,
That's cool! Thanks for sharing that with us. If you happen to have the same concern feel free to reach us out here or start a new thread.
Cheers,
JT