09-25-2021 01:15 PM
i just received a REPLACEMENT Nest Hello Doorbell.
The video feed is pink.
The nest hello i am replacing in the same place was not pink
so it seems the replacement is defective fright out of the box
10-06-2021 02:58 PM - edited 10-06-2021 02:59 PM
Hi there, Burntgold.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. For this to happen to your replacement, is very unfortunate. I would love to look into this issue for you!
Please let me know if you need further assistance.
Best Regards,
Brad.
10-14-2021 11:25 AM
Hey folks.
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
11-12-2021 11:53 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS