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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1657 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17786 Views
  • 0 replies
  • 7 kudos

Resolved! Nest hello doorbell video retrieval for more than 5 days

Hi,I have a Nest Aware subscription to enable 5 days of doorbell video recording. To review an incident, I need to retrieve the video for the 6th day. I looked at the video but did not download it and now it is gone from history. Is there a way I cou...

Abhi1119 by • Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Nest Camera Battery Unmounted Error after charge

I have taken my nest camera down to charge. It's on a magnetic mount. Fully charged it and remounted it. Now when I try to verify that it is working I get unmounted error. I've tried resetting by uninstalling and hitting the button for five seconds b...

Nest Outdoor Battery Camera Not Holding Charge

The Nest Outdoor Battery Camera.This device clearly has a major issue. When mounted outside and plugged into power, the battery drains to zero and then switches off after a day or so. After a while offline, a small amount of power returns and the cam...

Nest cameras and doorbell

Hi all,we’ve had the outdoor cameras and doorbell for many years, recording footage. With the recent changes with subscription, I have started paying the £6 per month to record but the cameras are still not recording - can not view footage. any advic...

GG1528 by • Community Member
  • 509 Views
  • 2 replies
  • 0 kudos

Nest Doorbell (battery) latch stuck in

The release mechanism to get the doorbell of the mount to charge it has always been a challenge to release. The most recent time I released it, the latch on the back above the USB c charging port is stuck all the way and cannot be remounted now. I've...

Pls advise re power /discontinued

I bought a house with a Nest thermostat and outdoor, hard wired camera. I am trying to add the camera, but there is no power light and the wire goes into the concrete block. The green power indicator is not on, and I've tried out all the other electr...

NinaL by • Community Member
  • 246 Views
  • 1 replies
  • 0 kudos

Remove "someone is at the door" from visitor announcement

I have a nest doorbell and a nest Mini I enabled visitor announcements and whenever someone rings the doorbell I do hear:- a chime (ding dong)- followed by a voice saying "someone is at the door"I only want the chime. Is there a way to only get the c...

coinquack by • Community Member
  • 445 Views
  • 2 replies
  • 1 kudos

Nest 2nd Gen doorbell won’t ring my Google hub

I’ve had my nest 2nd gen doorbell and google hub for a few yours now and it’s worked fine. Now the doorbell will not ring the hub or my phone. The camera still works as it should. I have tried all known settings and factory resets, still nothing. Any...

perry2 by • Community Member
  • 505 Views
  • 3 replies
  • 0 kudos
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