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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google phone number request
I am writing under my Nest/Google account in hopes I can have a Google tech contact me. I set up my business under Google in hopes I was going to be offered a Google phone number and now its posting my personal cell number. I can't get ahold of anyon...
Wrong Event Alert
I recently purchased a Google Nest Battery Camera. The problem I’m having is that I only have the event set for people but it’s alerting for cats that come up to my back door at 2am. I have called three times and spoken to the Google representatives....
Samsung Galaxy S25 - Notifications
I have recently updated to the new Samsung Galaxy S25 from the S23, I have authorized all notifications to be sent through, however, I am not receiving notifications on my S25 but am still receiving on my S23. Does nest need to update their software ...
Large Security Screw
Hello! Upon installing the camera, I must have dropped or lost the larger security screw that goes into the bottom of the camera to hold it on/hold the power cable on. I tried doing some googling with no solid leads to get a real replacement hex scre...
nest camera won't charge
My outdoor nest camera abruptly stopped charging. It has worked fine for a year, but this week it won't charge when I bring it inside and connect it to power via the cord and adapter that came with it. This occurs at multiple outlets, so it isn't an ...
Loose WiFi connection when doorbell/camera is rung
Every time the wired doorbell unit is rung the unit loses WiFi connection. Previously through the nest app was able to connect, this time the unit will not connect through the app.
This video is unavailable 😆🤣
Is it possible for Google to actually fix something on their platform? I mean how many issues do you have to have before they all become a paperweight and a very expensive paperweight. Yeah Internet connection is fine. The Wyze cameras work fine. The...
Crime alerts
A friend has a Ring doorbell, they have a community forum on crime alerts. There were 3 recent break-ins 2 neighborhoods over from us. Those folks made an alert flyer and sent it out in their online forum which is how my neighbor friend got it, Those...
Nest Cams Generation 1 only taking still shots
My previous 5 cameras are working great and the yearly subscription went through fine about 3 weeks ago. However my 2 new cameras are not showing saved video only still shots. You can see there is video there as it will say 7s or 57s but when I tap o...
Indoor Chime Stopped Working
Wired 2nd Gen Nest doorbell has been working fine for over a year and suddenly stopped ringing inside. Checked chime connections, all fine. Checked settings for electronic chime and length of chime, both good. Transformer is fine. Any ideas of what t...
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