Newer Nest Hello doorbell replacement

[etp777]

OK, I used the new 5100 unit to replace my old one and I do not see an option for holiday chimes or voice announcements anymore in the Nest APP. Is this a paid service?

[EmersonB]

Hello etp777,

Thanks for posting here in the community. Let's go ahead and see what we can do here. To confirm, do you have the 2nd gen of Nest Doorbell or the battery type? The new Nest Cameras are only available to the Google Home app and it can't be set up or controlled via the Nest app. If you have other questions and concerns, feel free to let me know.

Regards,
Emerson

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Emerson.

Thanks,

JT

[etp777]

Returned product for a replacement. Hopefully this week it will ship.

Thanks for all the help!

[janthadeus]

Hi etp777,

Thanks for the update. Sounds good — keep us posted.

Regards,

JT

[aatienza]

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

I appreciate the help, Emerson and JT.

Thanks,
Archie