03-30-2023 02:03 PM
I have nest cam indoor/ outdoor battery that is stuck in night mode causing pink vision during the day. I have reset camera and it works fine during that first day and night vision comes on after dark but the next day it is back to pink again, this is the second camera to have this problem. Can you help please.
03-30-2023 03:02 PM
Have you tried toggling the "Night vision" setting from "On" to "Off" to "Auto"?
04-02-2023 12:38 AM
Already tried this still not working. Wouldn’t recommend these cameras, second one to develop this fault.
04-05-2023 05:18 PM - edited 04-05-2023 10:49 PM
Hi folks,
Thanks for trying. Let’s further check this — how’s the temperature of the camera (hot, warm, cold or normal)?
Here are some troubleshooting steps you can also try:
Let me know how it goes.
I appreciate the help, MplsCustomer.
Thanks,
JT
04-05-2023 10:35 PM
Hi
thanks have tried everything and in the end sent camera back exchanged for another one (the third) this is working fine now
04-08-2023 02:59 PM
Hey Gw2728,
Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Cheers,
JT