No QR Code anywhere on my Doorbell

[Mike1138]

HI I am installing my nest Hello Wired doorbell and their is no QR code any where on the product or packaging 

I have a serial number only please help 

With Kind Regards

Mike1138

[MplsCustomer]

@Mike1138 

If your new Google Nest Hello Doorbell came without a QR Code or a Setup Code, you should probably contact Google Nest Support (https://support.google.com/googlenest/gethelp?hl=en) for a replacement, because you won't be able to install it.

Google Nest prints the QR Code and the 6-character Setup Code (which you can use instead) on the back of the doorbell, as well as on the envelope that came with the camera, as shown at about 2:00 to 2:15 in the install video here.

https://support.google.com/googlenest/answer/9247327?hl=en

[aatienza]

Hey Mike1138,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie