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No barcode to pair my nest camera has smudged offf completely

Sadunmpairable
Community Member
  • So there no barcode to pair my camera to my camera because I had accidently touched and smudged off the barcode completely accidently .so now what,how can I now pair my camer without a barcode nor the code available to be be seen, its just like earasing white board marker off the Laminit .please help on how I can find a way to pair them or to find a new wat to pair them by other options if existed to be or am I stuck with this of no goood pairable camera?.what shout I do??any helpppppp pls.
3 REPLIES 3

Rubes
Gold Product Expert
Gold Product Expert

Without access to the printed alphanumeric code or the QR code on the device itself, the only other option is if you still have the original packaging as the same information is in the box. Without this info, unfortunately there’s nothing else that can be done.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thank you for your help. Rubes!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.