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Notifications on my Samsung A51

rickk60
Community Member

I am not receiving any notifications from my door bell (battery) or my outdoor camera on my cell phone. Do I have to have e-mail give notifications? I receive so much junk mail my phone will be sounding off every 5 minutes! I have a hub that does receive connection only when doorbell is rung.

5 REPLIES 5

theman1
Product Expert Alumni
Product Expert Alumni

Do you ahave the google home app installed?

rickk60
Community Member

I did get it to work. I had to have (Away from home) settings on my phone.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

  • Check your notification settings on both your phone itself, and in the Google Home App.
  • I know that some Samsung phones have been having issues receiving notifications as well, so it could also be due to this. This is currently being looked into further. 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

rickk60
Community Member

I was able to get it to work!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

 I am glad to hear that you found a resolution! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.