I installed 3 external nestcam cameras with floodlights successfully earlier this year. One of them has stopped working. The camera is only c.15 feet from a wireless MESH node. My phone shows good wifi signal (2 bars) by the camera.
It stopped working about a month ago. I have been trying different things on and off since then. The camera light is green and the floodlights come on in response to movement. There are no interfering items between the camera mounted externally outside the first floor bedroom which has the nearest wireless MESH node to it. The kitchen microwave downstairs must be at least 15-20 feet away and is rarely used.
There is no problem with the other two lights, nor with the wireless network elsewhere in the house.
Reading online advice so far I have:
-removed the device from the app and tried reinstalling multiple times. All goes well until it says at the end it failed to connect
-reset to factory settings and tried reinstalling
-turned phone to aeroplane mode and back again
-switched off camera power at the mains and powered on again
-removed all three cameras and tried reinstalling the faulty one first. Failed, but managed to reinstall the other two cameras successfully
I started a post here (now for some reason I cannot post more on that thread so I am starting a new post with the same name), and tried some other things (thanks to suggestions by @aatienza, @Brad and @EmersonB) like:
-swapping the cameras at the front and back of our house. The camera that didn't connect at the back, now doesn't connect when placed at the front of the house. The camera that was fine at the front, is now fine at the back. Therefore I am pretty certain the issue is with the camera, not my network.
-the app always fails to connect with the camera right at the end of the process of set up.
Any ideas? I wanted to speak with a Google support person but I keep going round in circles being directed to help pages suggesting things I have already done, with no option to speak to someone.
