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Online Viewing of Nest Cam Battery

mucciafamily
Community Member

Not sure where online i go to view my camera to download a clip ? My other wired cameras I can see online with NEST but these i cant and need to download a clip and cant. Can anyone help ? 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@mucciafamily 

It's not very straight-forward, and you have to give the Google Home app access to your photos.

In the Google Home app on an iOS device, we can select our Google Nest Camera (Battery), select "History", select "Full History", select an event, select "Event Details", and then click on the small download icon in the upper right corner. The clip is then downloaded to our Photos. We cannot manually edit an event as we can in the Google Nest app.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.