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Our camera picture is pink during daytime

TheSafeHouse
Community Member

Hi has anyone else experienced pink camera footage during daytime hours?

Is it a camera fault or something we have done?

Regards 

From Salisbury Wiltshire uk

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi,

This sounds like the infrared filter that is used at night time is still being used during daylight. Please check your camera night vision settings to check that you have it set to 'Auto'.

Night Vision:

https://support.google.com/googlenest/answer/9249162 

 

Regards,

Cathal

Regards,
Cathal

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

P.S Thanks for your assistance, @Cathal_S!

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

Just checking in to see if you still need assistance with this.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Steve

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.