Outdoor Nest Camera Mounting Magnet

[teroot]

I recently received a warranty replacement outdoor Nest Camera, but it did not come with the magnetic mounting base. No mounting base of any kind actually, so it's not doing me any good. How would I go about acquiring one so I can actually use the camera again?

[jqp93513]

My base was lost during a move. I finally found a 3D Printed replacement on Etsy. Mounted my first gen wired camera yesterday. A bit pricey but it does the job. https://www.etsy.com/listing/1286406469/google-nest-camera-outdoorwired-magnetic

[janthadeus]

Hey teroot,

Yikes! We’re sorry to hear that. Let’s check other options for you — could you fill out this form and let us know once you’re done?

Thanks for the help here, jqp93513 and Emerson.

Regards,

JT

[teroot]

@janthadeusThanks for the response. I have filled out that form, please let me know if anything else is needed

[janthadeus]

Hi there,

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Best,

JT

[teroot]

Thank you @jqp93513. It's unfortunate that it's so hard to find replacement parts like this, but I'm glad there's at least one option.

[EmersonB]

Hi everybody,

@teroot thanks for posting here in the community and I'm sorry to hear if you're not able to receive your magnetic mount of your Nest camera. To know more about this, I'd like to ask some questions: did you receive your replacement unit from Google? Where is your previous Nest camera magnetic mount?

Keep us posted.

I appreciate the help, jqp93513.

Regards,
Emerson

[teroot]

@EmersonBthanks for the response. To answer your above questions:

- Yes, I did receive the replacement unit from Google. The camera and USB power adapter shipped separately, but I am in possession of both. No magnet mount of any kind was included with either shipment

- The previous camera mount was returned as part of the warranty return on my original defective camera unit