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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google Nest Cam (battery) not charging anymore
Hi I bought 2 pack Nest Cam (battery) from Walmart 4 months ago and they were both connected and plugged in and working. One on front yard and other in back yard. Now front yard one doesn’t have any battery and it does not charge at all. I’ve checked...
Resolved! Nest Doorbell won't connect
Doorbell was working great until I changed my router because our neighbours router had a stronger signal and our computers kept flopping over to their's (they are related) since then I can't reconnect the doorbell?I have reset the router, doorbell, a...
Broken Nest Doorbell Lens
Bought the Nest for Xmas. Finally got it up about 2 months ago. Followed the instructions and it felt secure. Worked great for about 2 weeks. Then it fell and the lens broke. We could still see mostly, so we put it up again. Again it felt secure. And...
Camera not showing up in home app
My dad unplugged my camera and now it won’t show up in the google home app. The light is green but I can’t connect. When I try to add it back it says it’s already registered to an account. None of the trouble shooting tips bell
App Wont let me login anymore.
Some days ago I gave my son Nick who is overseas access to my Nest Cameras. Once he was set up and working, I noticed that for some reason I lost my ability to connect to nest account using the Nest app on my samsung S10+. Before he had set it up on ...
Resolved! Doorbell battery
My doorbell has been working perfectly until yesterday I charged it and now it says its offline. I have tried restarting it a number of times but nothing changes it remains offline. How do I get it back working please?
Determining Total Monthly with Nest Aware
Trying to find out what new total monthly will be if I upgrade to Nest Aware. I want to upgrade to the 24/7 camera coverage for my 5 cameras. So I assume that would be $60/month (I want to pay monthly, not annually).Problem is the subscription explan...
What is the best wired outdoor security camera?
I need the very best, wired, outdoor security camera for night time viewing of my car.My present security camera was suppose to be the best, it is not. I cannot get a goodpicture, at night, of anyone trying the door handle of my car. The police canno...
Can’t add my nest indoor camera bcuz the sticker with the QR code and number is gone.
Can’t add my nest indoor camera bcuz the sticker with the QR code and number is gone. How can I add it without these? I did it before by using a laptop but I don’t have a laptop right now and that’s the only place I was able to do it.
New Nest Cam Battery won't show live video
Hi,We have had the older generation of nest cam for a few years now, no issues at all. Purchased the newer battery indoor and outdoor cam and have had nothing but problems. We have tried restarting, resetting the cam, we have tried uninstalling and r...
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