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Outdoor camera not detecting animals

Jane5
Community Member

My battery camera detects people but not animals and we have plenty of visual sightings of foxes in the garden but the camera doesn’t night or day

2 REPLIES 2

RedDaisies
Community Member

Check your settings to be sure it is turned on to detect animals. That being said- mine is turned on for everything but mever detects the people- we never miss the spiders, cars, deer etc…just the people

Lance_L
Community Specialist
Community Specialist

Thanks for visiting the Community.

 

I’m sorry to hear that you’re having issues with your Nest cameras. Let’s check it out.

 

Please toggle the event settings off and then back on. Follow the steps below:

 

  • Open the Google Home app.
  • Tap Favorites or Devices.
  • Tap and hold your device's tile > More > Settings.
  • Select Events.
  • Turn off each event setting, then turn them back on.

Here’s a handy guide to learn more about events and 24/7 video history.

 

Let me know how it goes.

 

Best,

Lance