Hi Tehstoneman, Just want to let you know that if you are using one of the brand new (battery)doorbell then it ONLY works with the GOOGLE HOME app. Google is phasing out the NEST app apparently. Just didn't want you wasting your time (like me and so many here have) because of this very disappointing issue.
Hi there, Folks.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had some issues with setting up your new Nest Hello doorbell! I would love to look into this further for you.
Please let me know if you need further assistance.
I ended up having to get a new phone. Unfortunately not the phone I wanted (it appears to have been taken off the market because a new model is due out soon), but the cheapest that was available. I was able to use the new phone to set up the doorbell, and is all working fine now. I still needed to use the Nest app to scan the QR code for the doorbell, but it then registered itself with Home.