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Problems

CodsmacK
Community Member

Hello.. i purchased the nest doorbell battery from best buy yesterday. Unboxed followed instructions. Cant get it to connect .. for startup.. went today and exchanged.. same thing..

The 2 other devices i bought yesterday connected to home and my internet just fine. ( outdoor cam and lenovo clock). Im on a fios g3100 router and now where near max connections.. ive tried 5ghz and 2.4 ghz wifi and nothing.. any help would be appreciated b4 i return it and be done with nest doorbell.. thanks

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.