Quiet time ineffective

[damador]

Doorbell is in quiet time mode but wired house chime still triggers when button is pushed on doorbell.

[EmersonB]

Hi damador,

Thanks for reaching out and I'm sorry to hear if your Nest doorbell is triggering your indoor chime while in quiet time mode. To confirm have you check the set time of your quiet time? Once Quiet Time has ended, your doorbell resumes its current indoor chime settings. If you turn the indoor chime on and then off again while in Quiet Time, the chime doesn't automatically turn on when your Quiet Time countdown ends. Follow this link for your reference.

Thanks,
Emerson

[damador]

It functions this way in the first minute to last minute after starting a 3 hour quiet time window. The only way to silence it is to turn off the indoor chime option in the settings.

[janthadeus]

Hey folks,

I want to make sure you're all good — did those steps work?

I appreciate your help here, Emerson.

Thanks,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT

[EmersonB]

Hey damador,

Thanks for getting back to us. Try turning off and on the quiet time option. You may also try restarting or resetting your Nest doorbell to the factory default then add it back to the app.

Keep us posted.

Regards,
Emerson