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Ring doorbell

Chuck37k
Community Member

I can see a list of events but can’t open then

3 REPLIES 3

Ebedia
Community Specialist
Community Specialist

Hello Chuck37k,

 

Thanks for posting and I understand if you can't view your recorded history. To confirm, do you have a Nest Aware subscription? What type of Nest doorbell do you have? How far are you trying to play? If possible, can you send us a screenshot of your recorded events.

 

Looking forward to your response.

 

Thanks,
Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Emerson.

 

Thanks,

Archie

Ebedia
Community Specialist
Community Specialist

Hi Chuck37k,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Thanks for your help, Archie.

 

Thanks,
Emerson