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Screen color

Sfquist
Community Member

My screen is purple

2 REPLIES 2

mughal1999
Community Member
 
A purple screen typically indicates a hardware issue. Try restarting your device and checking connections. If the problem persists, update software and check for physical damage. If these steps don't work, contact support for further assistance.

aperezdeleon
Community Specialist
Community Specialist

Hi there Sfquist,

 

Thanks for reaching out to our community!

 

Can I know which device you're having trouble with? If it's a camera, this article about Night Vision settings might be helpful. A purple or pink video could be related to that.

 

Please note that using a Nest Indoor Camera outdoors can damage it, as it's not designed for exterior use. This could cause the discoloration you're seeing.

 

Thanks for tuning in mughal1999.

 

Let me know how it goes.

 

Regards,

Angel.