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Should I install a connector?

Bordik_D
Community Member

I'm trying to connect Nest Doorbell (wired)
if I don't have a regular doorbell yet, do I need to connect a chime connector?

should a chime connector be installed between the nestdoorbell and the transformer?
does the connector provide any additional protection in this case?

1 Recommended Answer

EmptyNester
Gold Product Expert
Gold Product Expert

No you do not need to install it.  It is only used if you are trying to have the doorbell inside the home ring when the button is pushed.

View Recommended Answer in original post

12 REPLIES 12

EmptyNester
Gold Product Expert
Gold Product Expert

No you do not need to install it.  It is only used if you are trying to have the doorbell inside the home ring when the button is pushed.

thanks for the help

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for your help here, @EmptyNester. It is true, you do not need to use the included Chime Puck with your Nest Doorbell 2nd Gen (wired). You can set up Visitor Announcements in the app and connect your device to a smart speaker or display like a Nest Hub, for example. Please let me know if you need my help.

 

Best regards,

Brad

Bordik_D
Community Member

thanks for the help

Brad
Community Specialist
Community Specialist

@Bordik_D 

 

Did those troubleshooting steps help? Let me know if you still need some assistance. 

 

Best regards,

Brad

Bordik_D
Community Member

the advice helped, everything works
thank you

@Brad 

It would be helpful if Google Nest Support gave the same answer when asked if a "chime puck" is needed when there is no indoor chime.

On this thread here, @Brad  says it is NOT needed.

On another thread (https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Doorbell-2nd-Generation-do-you-nee...), @janthadeus  says it IS needed.

Which is it?

Brad
Community Specialist
Community Specialist

@MplsCustomer 

 

Please direct your questions to support. Thank you. 

 

Best regards,

Brad

@Brad 

My question was directed to you because you and @janthadeus  gave opposite answers to the same question in this forum.

Are you now saying that the answer as to whether a "chime puck" is needed when there is no wired indoor chime can only be provided by Support?

Brad
Community Specialist
Community Specialist

@MplsCustomer 

 

No, it is simply that I wish to direct those questions to support. Please reach out to them for further assistance.

 

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Bordik_D, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

I appreciate the help, EmptyNester, Brad, and MplsCustomer

 

Best,

Emerson

EmersonB
Community Specialist
Community Specialist

Hey Bordik_D,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson