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Specify wifi network for Nest Cam

-Craig
Community Member

I have a new Nest Cam, how to I specify which wifi network it connects to?

I have looked here:

https://support.google.com/googlenest/thread/81501198/can-i-have-cameras-on-two-different-wifi-netwo...

But this seems to use the Nest App, as the new Nest Cam can only use the Google Home App (not the Nest App), how do I specify which wifi network the new Nest Cam will use?

5 REPLIES 5

Jeff
Community Specialist
Community Specialist

Hi, -Craig.

Thanks for reaching out with your question. For devices in the Home app, they all do need to be under a single Google account. If devices are assigned to different accounts, they won't be visible within your Home app. In order to split accounts, you would need to have multiple Home accounts and you would be continually signing in and out, and they would not be able to communicate between accounts.

Hopefully that answers your question. If you need anything else, let me know.

Thanks.

-Craig
Community Member

Thanks for responding Jeff. The Nest App and Google Home are both using the same Google account, ie a single Google Account.

There is only one 'Google Home' in my system. The issue is I am unable to change the WiFi on the 'Nest Cam' using the 'Google Home' App, like I used to be able to do using the 'Nest App' for the other existing cameras, as per here:

https://support.google.com/googlenest/thread/81501198/can-i-have-cameras-on-two-different-wifi-netwo...

This feature is missing from the Google Home App.

Brad
Community Specialist
Community Specialist

Hey there, -Craig.

 

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Especially because this feature is not available in the Google Home App. Thank you for all of your patience. 

 

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Thank you again for your feedback! If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.