Stop doorbell from notifying me of myself

[Jayvig]

I have a nest doorbell and nest cam along with family faces and nest aware all set up with Google Home. 

I was hoping to get the cameras to stop notifying me when it's me or my wife at the door. It recognizes me but I just don't want to be notified that I am at my own front door lol. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I'm terribly sorry to hear that you're having these troubles. I understand how upsetting this could be, but I'm happy to assist you with this obstacle. I have this great article that goes over some troubleshooting steps that I think will help you out! 

Best Regards, 
Brad

[Jayvig]

Thanks Brad, but that's not quite my question. I was hoping to NOT BE notified when familiar faces are at the door. 

I only plan on adding myself and wife to it, so I don't need to know when I am at the door. I am obviously at the door so I realize this. If it's not possible, that's fine, but might I request it as a feature? 

[Brad]

Hey folks, 

Our engineering team would like to take a closer look into this for you and others who may be affected by this. You can send them a feedback report that includes system logs by following the steps here. Thanks for helping our investigation! 

Best Regards, 

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[janthadeus]

Hi folks,

Thanks for your help here, Brad.

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT