'Try moving closer to your...'

[Jacklitsch]

OK, i have this problem as well.

I have tried everything I have searched...

Remove all other devices, factory resets, create new group, delete original group and recreate, rename new wifi and pass same as old

What is even left to try?

I can not connect either my 2 Nest Camera Battery or Doorbell Battery to my new Nest Wifi.

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. I see that you have tried to restart and factory reset your device, and I am surprised you are still seeing the same results. Have you set up a new Wi-Fi router, or added a new connection by chance?

Best regards,
Brad

[MrsMora96]

HELP!!!  I am getting the same message when I try to setup my Google Nest Cam.  I have tried all of the steps suggested, still not able to set up.

[Brad]

@MrsMora96

How far away is your internet from your cameras? Also, do you know what Wi-Fi channel your connection is going through, your 2.4ghz or 5ghz channel?

Best regards,

Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[EmersonB]

Hello MrsMora96,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Brad.

Thanks,
Emerson