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Try setup my Nest doorbell wirelessly & scan the qr code it comes up with Nest wired. How do I fix

Community Specialist
Community Specialist

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Original poster: Matthew Hamilton 2772 


Hi! I'm trying to set up my Nest doorbell wirelessly but every time I scan the qr code it shows as Nest (wired) and won't show the wireless instructions. How do I get the app to allow both installation protocols again? I've deleted the app already, it still comes back Nest(wired) upon scanning the qr code.