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Using Nest Aware Plus

NWnestaccount
Community Member

I have 2 home cameras and a video doorbell. I subscribed to Nest Aware Plus last week but seem to be unable to see 24/7 video recordings. Can you help?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. I am afraid that if you have any of the 2021 Cams, they do not have 24/7 recording like their predecessors. 

 

Best Regards, 

Brad.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.


Best regards,

Brad