09-22-2022 04:47 PM
My camera has notified me of an event, but I can’t get the video to play. I keep getting a message that says “video unavailable. Try again later.” It has been close to 24 hours since the event, and still no video feed.
09-28-2022 09:23 AM
Hey Threadingwater,
I’m sorry for the trouble this has caused you, let me help you out. When did the issue start? Is this happening to all video events or only on one event? Also, do you have an active Nest Aware subscription? Try the steps below and let us know how it goes.
Thanks,
Archie
09-28-2022 10:43 AM
09-30-2022 12:16 PM
Hi folks,
As this is ongoing, we'll be collecting and merging this thread into one main thread found here. Thank you for your continued patience while we investigate this further.
Best regards,
Brad