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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1427 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17492 Views
  • 0 replies
  • 7 kudos

Resolved! Battery cam isn't recording or marking history of activities

I added a new battery cam in my Home App. I already had two wired nest cams and a nest home in this app. These three cameras are showing my recordings, notifications, history etc just fine. My new battery cam does not show live feed unless I click Ll...

Cwradio1 by Community Member
  • 1932 Views
  • 9 replies
  • 0 kudos

Nest Wifi network

If nest cameras are more stable using the 2.4 ghz network why does it automatically connect to the 5.0 ghz network? How do I select a network for my Nest Hello and Nest Cam? My Nest Hello and Nest cam are offline at least 40 percent of the day on the...

CDFagan by Community Member
  • 1608 Views
  • 5 replies
  • 0 kudos

Nest cam Home app issue

Hi, I'm experiencing a really strange problem caused by my own stupidity. I was setting up the nest cam, the process was going smoothly and almost done, and I decided it was a good idea to unplug the cam from the cable. Suddenly the home app came up ...

Shogun2022 by Community Member
  • 1443 Views
  • 7 replies
  • 0 kudos

google camera

set up camera thru Google Home app - but cant get it to show up on my nest app

Ddoyle by Community Member
  • 760 Views
  • 3 replies
  • 0 kudos

Nest Battery Doorbell - No power no internet

I purchased the nest battery doorbell, and it was working fine. I got an alert saying the camera was offline and the battery was low. I connected the doorbell to get charged, and when it got to 95% I tried installing it, and now the doorbell does not...

yacosta by Community Member
  • 2171 Views
  • 15 replies
  • 0 kudos

Familiar faces

I think it’s absolutely ridiculous that you can’t recover familiar faces on an account that had to replace their doorbell! This is a huge flaw in your system! Your system just demented everything! I’ve had my account since 2018 and now it’s have to s...

thcmatt by Community Member
  • 534 Views
  • 1 replies
  • 0 kudos

Setting up Google Nest

Hello, we just moved into our new place. Which has google nest operating the thermostat. Would love to know how to connect to it. So I can turn off the AC because its freezing. Thanks!

My Replacement Nest Hello Doorbell is Peeling

HiMy original Nest Hello Doorbell had the peeling problem and was replaced under warranty in the UK. The replacement now has exactly the same problem, but is now out of warranty.Has anyone had any luck in getting an out of ward Hello replaced as this...

Knebby by Community Member
  • 693 Views
  • 4 replies
  • 0 kudos

Outdoor Camera Floodlight offline

Of the 2 outdoor camera/floodlights we have, one keeps going offline. Don’t know how to reset, whether this would help…? Where is the wifi info in the settings for the device?

Resolved! Face detection

How do you reactivate the detection. I have an issue with a familiar face but its not being detected even as a "person".

Gah5 by Community Member
  • 2172 Views
  • 11 replies
  • 0 kudos
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