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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 173 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15894 Views
  • 0 replies
  • 6 kudos

Nest Camera (battery) won't connect to wifi

I recently bought a suite of Google Home products. My outdoor Google Nest camera (battery) won't connect to wifi. I have gon through the set up numerous times, charged (and recharged) the device, brought it closer to the router - everything under the...

Steph129 by Community Member
  • 1340 Views
  • 8 replies
  • 0 kudos

nest doorbell wired will not connect to my google account

This is a wired issue, there is no wired label.Setting up my nest wired doorbell. When I use my ID, it errors and give a network error. So I created a completely new google account (for testing Purposes) and it connected right away. So I know that th...

Drj361 by Community Member
  • 536 Views
  • 3 replies
  • 0 kudos

Resolved! Indoor Nest Cam (gen2) will not finish setting up

Hi I have the same problem as others had in December 2021, but this thread is now locked. I have multiple devices connected (thermostat, mini speaker) including a doorbell. Contacted Google support tried everything suggested and a factory reset of th...

Crombiemd by Community Member
  • 2883 Views
  • 11 replies
  • 0 kudos

Floodlight will not connect

I have spent in total 1400 to have electrician run the correct cabling, install the camera, and on the camera itself yet it does not connect. I have contacted support multiple times but the only possible reason it may be giving me the error code is b...

Lbermudez by Community Member
  • 950 Views
  • 6 replies
  • 0 kudos

Replacement Magnetic Mount

I recently lost the entire magnetic mount housing for my out door nest camera. Is it possible to purchase a replacement part?

Dharr160 by Community Member
  • 828 Views
  • 5 replies
  • 0 kudos
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