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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13597 Views
  • 0 replies
  • 5 kudos

Nest Cam Outdoor Magnet

Hi Brad and CommunityWe purchased a Nest Outdoor Cam Wired back in late 2020 for our first house/condo.Yeasterday a contractor for the community came by to look at our gutters (not at our request) and knock/loose the magnetic mount for the camera.Now...

asjruk by • Community Member
  • 763 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Battery Backplate

I need a new metal backplate I have an issue with mine, and the doorbell won't work without one. Is there a way to order or obtain a new backplate?

facar04 by • Community Member
  • 978 Views
  • 6 replies
  • 0 kudos

Nest cam won’t connect to Home app

Nest cams set up & worked fine x 1 month. Went offline when router got unplugged and now will not reinstall. All cameras are down ,have been plugged in & have been reset, app deleted & reinstalled several times. I get past scan QR code, then at last ...

mstanton61 by • Community Member
  • 2847 Views
  • 20 replies
  • 0 kudos

Nest Doorbell Battery - Wiring won't work

Hi there,I recently bought a Nest Doorbell (batterry) since the fact that I could wire it to my existing chime was kind appealing.The problem is: It doesn't work. When I wire the two cables of the old doorbell to the new one I got three problems:1. T...

Waldi77 by • Community Member
  • 1626 Views
  • 5 replies
  • 0 kudos

Any updates on a new wired doorbell?

Have there been any recent updates about a new Google wired doorbell? There are old articles stating an August 2022 launch but I have seen nothing recent.I had purchased a battery doorbell but after reading problems with extreme drainage even when wi...

Elemental by • Community Member
  • 1799 Views
  • 9 replies
  • 1 kudos

External IR illuminator for nest outdoor cam

Hi,the IR lights of my Nest Cam are not working. The support cannot help me anymore. I have a small and cheap IR flashlight. It can illuminate the scene a little bit but not enough. It has just one IR diode. I thought I will buy me an external IR ill...

Georg by • Community Member
  • 697 Views
  • 2 replies
  • 0 kudos

Nest Doorbell Battery drains like crazy

Initially, I tested with all possible configuration of battery usage - More recording, balanced, More battery life, and even custom, with zone/events settings on. All drained the battery to 0 in about a week, with 5-10 events / day.I got a replacemen...

illhvhlda by • Community Member
  • 3776 Views
  • 6 replies
  • 1 kudos

Resolved! Camera set up

I purchased 2 hard wired 2nd gen nest cam for indoor, both are not being able to set up. There is a blinking yellow orange light from the instance of plugging in and that’s all I can get from it. No chime, no blue light. I tried unplugging, putting p...

Dukie by • Community Member
  • 1458 Views
  • 4 replies
  • 1 kudos
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