06-21-2022 10:43 AM
Got a new wifi service provider. Had no trouble changing my doorbell however my outdoor camera will not except the Wi-Fi password I’ve put it in 10 times there’s no errors and I keep getting a C104 code and all it tells me is to keep trying that I must have the wrong password… Please help
06-25-2022 07:02 PM
Hi folks,
Thanks for reaching out. Let's get this sorted out. A few questions: what type of Nest camera are you setting up? What type of app are you using?
You can check this article on how to Troubleshoot Nest camera and doorbell setup messages for detailed steps.
Regards,
Steve
06-28-2022 07:41 PM
07-11-2022 03:59 PM
Hi there,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.
Thanks,
Steve
07-12-2022 09:49 PM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve
07-06-2022 04:43 PM
Hi there,
I'm sorry for the late reply. What is the color of the LED lights on the Nest Cam Outdoor during setup? Also, is this happening to multiple phones?
Regards,
Steve