12-03-2022 07:36 AM
Morning from western pa!!
very distressing all my items hooked up wonderful then had issues with my internet and router so we had reset everything BUT now my 2 cameras and battery doorbell WILL NOT connect or WON'T totally reset light stay white won't turn blue or yellow and none of them are taking anymore very upsetting spend a lot money and get crap for results
was very excited and now really mad!! Can someone help pls
12-06-2022 10:40 AM
Hi melissahartman,
Thanks for reaching out. I know where you're coming from when you say you can't reconnect your Nest cameras and Nest doorbell to your Wifi network.
Give these steps a try:
Keep us posted.
Thanks,
Emerson
12-09-2022 12:35 PM
Hello melissahartman,
How's it going with your Nest camera and Nest doorbell? Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Best,
Emerson
12-14-2022 09:14 AM
Hey melissahartman,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Emerson